We are looking for a driven, autonomous energy enthusiast to join our team in Brussels as Customer Service and Operations Manager. Your responsibility begins when a customer has signed a contract: you become the go-to person for the customer. This starts with seamless onboarding process, where you make sure all administration is in order and that their technical units get connected to our Virtual Power Plant. You thereby coordinate the corresponding steps with our internal teams, the customers and grid operators. Afterwards, you ensure a high customer satisfaction by helping the client with questions about products, energy sales, invoicing, etc. You also support the team in day-to-day operations related to financial flows, such as invoicing and ensuring a seamless data flow between our team, accounting and controlling.
“As Customer Manager, we are always in the middle of things and every day brings new tasks and challenges. Not only as the first contact person for our customers, but also as the interface between customers, network operators and the various departments, we contribute to the energy transition to the best of our abilities.”
Katarzyna, Customer Service Managerin DE
We offer you a friendly team in which you have much room to contribute your ideas, as well as a challenging and varied job with a high level of personal responsibility. Join us in shaping the energy transition in Europe. If this job description suits you, please send us a detailed application via the link below.
Mareva, Talent Managerin at Next Kraftwerke
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